Imagine a visitor arriving at your home page and seeing your brand for the very first time. Better still, check your analytics and see how first-time visitors behave after viewing your home page. How long do they stay there? How many click through to other pages? How many leave after just a few seconds? One … Read more
Coffee is a commodity. A coffee bean is a coffee bean and, by and large, all coffee beans look the same. The journey coffee beans take from the tree through processing, distribution, roasting, and delivery to your doorstep… is also the same. This presents coffee roasters and stores with a problem. How can they differentiate … Read more
If you heard on the news that heavy flooding had caused five deaths in Shimen County, Hunan Province, in central China, you probably wouldn’t feel much. Sure, it’s sad. But it probably wouldn’t make you feel sad. And if I asked you about the flooding story later the same day, you probably wouldn’t remember any … Read more
One of the challenges you face when selling specialty coffee is that your coffee beans look the same as everyone else’s. They’re coffee beans. This means you don’t have the advantage of being able to design your product so it stands out from the crowd, in the same way Porsche might design a car to … Read more